Operation & Services
Ordering / Payment Terms
- We accept standard forms of payment for our sauna product
sales including cash, check or debit-credit cards
- All factory purchases of portable saunas must be paid in
full prior to order-shipment processing. Custom sauna kits and
modular custom saunas ordered from the factory require a 50%
deposit with the order. The balance is due when the product is delivered
to the customer or stored at our facility at customer's request.
- Inventoried products may be secured by means of a
15% non-refundable deposit
PORTABLE SAUNA SHOWROOM HOURS
Our store provides the full line of Helo portable sauna products to customers residing in Sacramento Valley locations.
We are available to greet you and show you our Helo portable products every Saturday from 10 to 3. Additional hours can be prearranged by calling our representative by phone (530) 308-2359.
CUSTOM BUILT PROJECT ANALISYS - DESIGN & QUOTE
We design and quote custom built-in saunas for new construction and remodels. We work in tandem with Helo factory design experts to provide top quality sauna room construction.
We are available to meet with you at our showroom location to discuss and outline your project and offer the full scope of Helo's broad experience and expertise in providing custom solutions.
Call us at (530) 308-2359 to arrange a good time to go over your project.
Delivery (Sacramento valley)
Sacramento Sauna delivers sauna units throughout the Sacramento Valley region. We offer full service delivery by Sacramento Sauna employees for every sauna, with some restrictions based on size of sauna and difficulty of delivery.
Setup (if ordered)
All new sauna units will arrive thoroughly protected. Delivery crates are used for the purpose of delivery only and returned to Sacramento Sauna after the delivery is completed. We do all the work. Our employees will put your new sauna where you want it. If installed, we remove the wrapping and clear away the mess. We carefully assemble all components, and then show you how it operates. We will also provide with detailed recommendations as to how to use your sauna.
Unless your sauna is specifically described as an “outdoor” sauna your sauna must be placed indoors. All such “indoor” saunas must be placed within reach of sufficient electrical receptacles and be given the recommended space between it and your adjoining interior wall or walls.
Custom-cut sauna packages may require the use of an independent contractor. Ask for details.
Questions? Sales and service staff are a phone call away. We’re here to help you enjoy your new sauna to the utmost.